Modern "talking ATMs“ - for the blind and visually impaired

Published: 4 August 2017 y., Friday

Globally, now there are some 285 million blind and visually impaired people; every day they face difficulties - say, getting cash from a cash dispenser. If this is an ordinary ATM, they have to ask another person‘s assistance. And this is not only a matter of convenience, but also of trust.

"The blind, especially young people, are now actively using various mobile devices. So, to navigate in a big city they are assisted not only by traditional white sticks, but also by the newest information technologies. So, ATMs must also become common for the visually impaired, as the opportunity to dispose one‘s own funds is a necessary condition for their independence", says Ramune Balčikonienė, the deputy chairman of Lithuania‘s Union of the Blind and Visually Impaired, who herself recently tested a cash dispenser adapted for the blind people.

By connecting headphones to such an ATM, a blind client will hear a step-by-step instruction on how to use the device, "voiced" by the speech synthesizer for the Windows platform. In order to confirm (or cancel) a transaction, buttons with tactile signs Cancel, Clear and Enter are used. In addition, all inscriptions on the ATM are given not only in the given national language, but also in Braille.

This solution, which makes it possible for the blind and visually impaired to use the device, was developed by the BS/2 banking technologies company, which is part of the Penki kontinentai group. "Such a "talking ATM“ gives the blind more freedom and independence; they will not have to ask for help from somebody else. They‘ll be able to perform basic operations on their own: check the account balance, withdraw cash, change their PIN,"- says Daniel Fukson, BS/2 Business Development Department head.

According to Mr Fukson, BS/2 has gained useful experience during the implementation of a similar project in Georgia. However, it should be borne in mind that different software solutions are applied in different countries. And Mrs Balčikonienė also drew attention to the fact that the ATM software solutions differ in various banks sometimes – and the blind and visually impaired have to get used to different withdrawal processes. It‘s much more convenient if all ATMs have the same order, and the corresponding buttons are located in the same places and perform the same functions, she said.

"We hope that the banks in Lithuania will also begin to implement these technologies and consult with us not only about the ATM operating principles, but about their locations as well, for not all of them might be convenient for the blind" Mrs Balčikonienė says. She believes, such ATMs are extremely necessary at the railway and bus stations and pedestrian streets in downtown Vilnius. Furthermore, they should be located not only in metropolitan areas, but everywhere in Lithuania.

During the ATM presentation, the security issue has also appeared. According to the BS/2 representatives, the use of such ATMs is absolutely safe; besides, the ATMeye.iQ video surveillance system developed by that company that fixes the entire transaction and all the events happening around, can also be installed. The ATM screen can also darkened, or the device can be completely turned off – so that outsiders won‘t see how much the blind customer is withdrawing.

ATMs adapted to the needs of the blind will benefit not only the latter, but also seniors with poor eyesight who find it difficult to use a conventional device. Since their number in the world is growing, the specially adapted ATMs play a significant role for the entire society.

Šaltinis: Penki.lt
Copying, publishing, announcing any information from the penki.lt portal without written permission of penki.lt editorial office is prohibited.

Facebook Comments

New comment

     

 


Captcha
 

Associated articles

Related videos

05/02/2014

Padėkime augti

ATMIA US Conference 2016 Focused on ATM Security Issues

In the last week of February New Orleans became the venue of the world's biggest annual ATMIA US Conference organized by the ATM Industry Association (ATMIA) uniting over 5 thousand members. Penkių kontinentų bankinės technologijos (BS/2) also took part in the event, and, together with its American partner, Almod Corporation, presented the ".iQ" family of software products for banks and other financial institutions. more »

Increasingly popular cloud solutions for flexible and cost-efficient businesses

More and more companies in the world invest in cloud solutions. The latest report by Worldwide Quarterly Cloud IT Infrastructure Tracker announced that, over the third quarter of 2015, global cloud infrastructure market increased by 23 percent compared with the same period the year before. more »

Retail Technologies Featured at EuroCIS 2016

This 23-25 February Dusseldorf hosted EuroCIS 2016, which is the largest European retail information and security technologies fair. more »

Visitors of CONVENE were introduced to modern and reliable ProfIT solutions

Last week, the fourth two-day conference tourism exhibition and meetings fair CONVENE 2016 held in Vilnius came to an end. For the second consecutive year, a company Penkių Kontinentų Komunikacijų Centras was among the participants; the company introduced its ProfIT IT outsourcing services and their possibilities to the HoReCa (hotel, restaurant and catering) sector. more »

New Orleans Hosts the Annual ATMIA US Conference

23-25 February New Orleans will become the venue of the annual ATMIA US Conference. During this major ATM-related event, the latest banking equipment, software as well as integrated solutions for self-service devices will be presented. more »

International experts recognized Skynet the fastest Internet in Lithuania

International independent Internet speed testing company Ookla published the List of Internet service providers offering the fastest Internet connection. The top rating went to a company Penkių Kontinentų Komunikacijų Centras providing fiber-optic Internet Skynet. more »

ATMeye.iQ Solution: 16 Years in the Market

Exactly 16 years ago, in the end of January, at the Product & Trendshow 2000 fair held in Germany Penki Kontinentai group introduced its new ATM Eye (currently ATMeye.iQ) product. more »

A Thank You from the President to a Group of Companies Penki Kontinentai, a Partner of Knygų Kalėdos (Christmas of Books)

The Christmas of Books campaign initiated by the President of the Republic of Lithuania Dalia Grybauskaitė for the fifth consecutive year is now over. On January 19th, a celebration was held to mark the closing of the event, where the President awarded partners of the campaign with certificates of appreciation and discussed the results of the campaign. more »

For its breakthrough, a company Autoverslas opted for IT solutions

A group of companies Autoverslas, celebrating its 20th anniversary this year, has not only created an extensive infrastructure: warehouses with an area of 28 thousand square meters and even larger logistics centers, but also invested in modern information technologies that make business more effective. more »

Idrakas Dadašovas: "the most significant breakthroughs in IT take place at the intersection of technological field and humanities."

Some ten years ago, the term information technology (IT) referred to a specific autonomous field encompassing computers, programming and the Internet. Today, however, IT is part of everyday lives of many people and its invasion does not seem to stop here. more »