The Colombian financial institution Bancolombia hands over the operation of its self-service systems to Wincor Nixdorf

Published: 2 June 2015 y., Tuesday

Wincor Nixdorf has received a three-year contract from Bancolombia for the operation of its 1,160 self-service systems. The bank also ordered 800 ProCash 280 automated teller machines.

In addition to installation and maintenance, the service contract covers the complete management of the bank's self-service device park. Wincor Nixdorf will assume responsibility for all support activities, including around-the-clock ATM monitoring, remote troubleshooting and problem resolution, and the distribution of all the software for the self-service network. This approach will enable the bank to reduce the need for technician call-outs and ensure that self-service system downtimes are shorter. The service model should also result in significant cost reductions for the bank, since the internal costs for its own IT service will be eliminated and license fees will no longer be required.

Critical factors in the award of the contract were ultimately the many years of trustful cooperation between both companies, Wincor Nixdorf’s good service in Colombia and its references in the area of self-service operations.

Šaltinis: wincor-nixdorf.com
Copying, publishing, announcing any information from the penki.lt portal without written permission of penki.lt editorial office is prohibited.

Facebook Comments

New comment

     

 


Captcha
 

Diebold Nixdorf Unveils World's Smallest Self-Checkout Concept To Drive Future Of Connected Commerce For Retailers

Diebold Nixdorf, a leading provider of innovative self-service solutions to top retailers, is showcasing a new self-checkout concept for the retail market. more »

One of the best fiscal years and solid start for Diebold Nixdorf (3)

Wincor Nixdorf AG met its revenue target for fiscal 2015/2016, which was on a par with the guidance figure it had previously revised upward, and exceeded the mark set with regard to operating profit. more »

Diebold Nixdorf Era Begins

Diebold Nixdorf begins a new era today – leading the financial and retail industries with the innovation necessary to advance in a highly interconnected, changing world. more »

Rapid pace of restructuring maintained after first nine months

Having completed the first nine months of its current fiscal year, Wincor Nixdorf AG remains on a clear path of growth and is reaping the rewards of its restructuring program more rapidly than originally projected. more »

Wincor Nixdorf and Aisino establish joint venture to co-market IT solutions for banks and retailers in China

Aisino Corporation, a Chinese company that specializes in intelligent anti-forgery tax control systems, EFT POS solutions, financial IC cards, bill receipt printing solutions and public IT security solutions, has established a joint venture (JV) with Wincor Nixdorf in China to develop, produce and market IT solutions for banking and retail companies in China. more »

Wincor Nixdorf crowned Top Retail Supplier again

Having won the Top Retail Supplier award in 2015, Wincor Nixdorf has won it again this year. This award is conferred on IT companies that offer retailers an overall package of excellent solutions, and is run by Frankfurt-based Lebensmittelzeitung, a newspaper for the grocery segment, and by Cologne-based EHI Retail Institute. more »

The First Drive-Up ATM Installed in Belarus

ASB Belarusbank has installed an ATM right in one of the Minsk-based gas stations, offering drivers to withdraw cash or make other transactions without stepping out of their cars. more »

ATM for the digital natives target group wins the Red Dot Design Award

Wincor Nixdorf has received the renowned Red Dot Design Award for a new automated teller machine at which customers can withdraw cash via a smartphone or NFC card. more »

Wincor Nixdorf pursues fast-paced restructuring – substantial earnings growth in first six months

Wincor Nixdorf AG remains on a trajectory of growth after the first six months of the current fiscal year. The company has been reaping the rewards of its transformation program, which is being implemented in a determined manner. more »

SEB Bank Group’s in Lithuania Result in Q1 2016

According to preliminary data, unaudited net profit earned by AB SEB bankas over Q1 2016 was EUR 12.5 million, and that earned by the AB SEB bankas Group was EUR 11.3 million. more »